Senior Customer Success Manager, UK

Role Overview

As a Senior Customer Success Manager, you will help senior leaders at large companies solve their most pressing digital problems through our cutting edge software platform. You will be tasked with building, maintaining, and growing relationships with our most strategic customers.

What You Will Do

Own the relationship and ultimate success of Wunderkind’s most strategic customers, including initial onboarding, strategy development, campaign execution and optimization, and retention.

Why It Might Be a Fit

The ideal candidate would be a strong leader and industry expert who is looking to directly impact the digital marketing strategy of some of the top brands in the world, and have a lot of fun while doing it.

Requirements

• 5+ years experience in client service, account management, and/or digital marketing
• Experience working with Fortune 500 companies
• Demonstrated success in fast-paced and demanding environments
• Detail-oriented with the ability to project manage, set priorities and stay organized when managing multiple client relationships
• Strong technical skills or the ability to quickly learn technical concepts
• Excellent communication skills and EQ
• Proactive and energetic attitude with the desire to be a key player on a results-oriented team
• Entrepreneurial spirit with with a passion for the marketing technology space and a healthy dose of humility

Benefits

• Dental insurance
• Vision insurance
• Other benefits not explicitly mentioned