Head of Product Operations

Role Overview

As Head of Product Operations, you will build and lead Zipline’s Product Operations function to make the product organization dramatically more effective.

What You Will Do

You will build the Product Operating System, improve product quality, drive operational excellence, enable product teams, improve cross-functional execution, operationalize product launches, and build product feedback loops.

Why It Might Be a Fit

You will help define planning frameworks, portfolio management, resource allocation, and organizational priorities, and build and lead a high-performing Product Operations team.

Requirements

• 10+ years of experience in Product Operations, Product Management, Program Management, Strategy & Operations, or related leadership roles
• Experience building Product Operations functions at a high-growth technology company
• Strong understanding of modern product development practices, product organizations, and software delivery
• Proven ability to improve organizational effectiveness through better systems, tooling, and operational rigor
• Excellent analytical skills with experience defining KPIs, building dashboards, and measuring organizational performance
• Exceptional cross-functional leadership and influence without direct authority
• Strong program management skills with experience coordinating large, complex product launches
• Excellent written communication with experience producing executive-ready decision documents, operating reviews, and strategic planning materials