Account Manager, Mid-Market

Role Overview

As the Account Manager, Mid-Market, you will be responsible for owning the relationship between our mid-market customers and 7shifts, playing a critical role in driving their continued growth and success. Reporting to the Senior Manager, Mid-Market Accounts, your goal is to maintain strong relationships that promote loyalty and retention and drive revenue growth with existing accounts.

What You Will Do

Own relationships with corporate stakeholders, act as their main point of contact and trusted advisor for 7shifts, build strong, long-term partnerships, lead account strategy, identify and close revenue opportunities, manage both one-to-one corporate relationships and one-to-many franchise relationships, run recurring business reviews, and proactively identify and reduce churn risk.

Why It Might Be a Fit

This role is ideal for someone with 4+ years of Sales experience in SaaS, strong sales and business acumen, excellent communication skills, and the ability to manage relationships, projects, and complex customer needs.

Requirements

• 4+ years of Sales experience in SaaS
• Strong sales and business acumen
• Excellent communication skills
• Highly organized, with strong attention to detail
• Experience using CRM and customer success tools
• Comfortable working with data, including Excel or BI tools
• Adaptable and able to thrive in a fast-paced, evolving environment
• Proficiency in utilizing AI tools

Benefits

• Base compensation range of CAD $64,000 – CAD $96,000
• Sales commission
• Health and dental benefits
• Lifestyle spending accounts
• Parental leave program
• Flexible vacation policy
• 90 Day Shift program
• Latest Apple tech
• Home office setup
• 7shifts swag