Client Care & Inside Sales Coordinator

Role Overview

Ace Handyman Services Fox Valley is growing and looking for a Client Care & Inside Sales Coordinator to join their team. The ideal candidate will be customer-facing, phone-based, and responsible for inside sales and client care. This is a full-time position located in Elgin, Illinois.

What You Will Do

Answer inbound customer calls, build trust and rapport with homeowners, educate customers on services and scheduling process, convert customer inquiries into booked work, and conduct outbound follow-up on unsold opportunities.

Why It Might Be a Fit

The ideal candidate will be energized by responsibility, accountability, customer conversations, and being part of a small business where their work truly matters. They will be looking for a long-term opportunity and want to contribute to the growth of the business.

Requirements

• Strong phone communication skills
• Previous sales, inside sales, customer service, dispatch, or call-center experience
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Comfortable using CRM systems and technology platforms
• Reliable transportation
• Ability to work from our Elgin office
• Positive attitude and strong work ethic

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance