Manager, Airport Customer Operations – DFW

Join our American Airlines family as a Manager, Airport Customer Operations – DFW. Develop employees, implement revenue-generating methods, and oversee customer service operations. Responsible for ensuring operational performance, enforcing company and departmental procedures, and communicating procedural changes to employees. Must be able to perform in a fast-paced environment while maintaining a professional approach. Travel opportunities, health benefits, wellness programs, and 401(k) program available.

Requirements

• High School Degree or GED equivalent
• 3 years’ airline supervisory experience
• 3 years’ airport operations experience
• Proven experience in baggage handling, baggage systems, and MBR improvement (preferred)
• Experience working in/on or with airport ramps (preferred)

Benefits

• Travel Perks
• Health Benefits
• Wellness Programs
• 401(k) Program
• Employee Assistance Program
• Pet insurance
• Discounts on hotels, cars, cruises, and more