Senior Sales Operations Analyst

About Beckman Coulter Diagnostics

For more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. We are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

Role Overview

The Senior Sales Operations Analyst for Beckman Coulter Diagnostics is responsible for utilizing analytical and operational expertise to partner with sales leadership to drive strategic goals, increase understanding of drivers that influence sales performance, and ensure timely and quality execution of required operational processes for optimum business planning.

This position is part of the NACO Sales Operations function. You will report to the Senior Manager Sales Operations responsible for operational reporting, Sales & Service territory alignments, performance analytics and ad-hoc reporting. Candidates for this role must be located within the Eastern Time Zone.

Key Responsibilities

• Internal and Field Stakeholder Management: Effectively communicate and partner with internal and external stakeholders to align on business objectives and action plans. Serve as a liaison between sales, service, marketing, finance, IT, and other functional teams. Maintain strong, ongoing communication to ensure stakeholders are informed of key milestones, progress against critical paths, and any variances from plan.
• Salesforce CRM Expertise: Utilize experience with Salesforce CRM to enhance operational efficiency, drive user adoption, and troubleshoot issues. Desired proficiency includes platform usability, data integrity, reporting, and automation. Serve as a key resource for resolving CRM-related challenges and optimizing workflows to support business objectives.
• Problem Solving: Take a strategic approach to achieving business goals by asking the right questions, aligning appropriate resources, developing actionable plans, and evaluating outcomes. Proactively identify and address risks or delays while ensuring processes are streamlined, easy to execute, and results-driven.
• Analytics: Serve as a subject matter expert in service and sales data tools and sources. Deliver high-quality data analyses and actionable insights to drive business decisions. Experience with incentive compensation design, field reporting, customer segmentation, sales force sizing, and annual business planning is strongly preferred.
• Process Optimization: Consistently implement operational protocols, procedures, and standards. Support execution of critical projects across all phases, ensuring alignment with timelines, objectives, and quality expectations.

Essential Requirements

• Bachelor’s degree with 5+ years of experience in sales operations, analytics, or a related field OR Master’s degree with 3+ years of experience
• Demonstrated ability to structure and perform complex analyses, translating data into actionable insights (including experience with DAX, SQL Query, Power Query, or similar tools)
• Hands-on experience with Salesforce CRM, including reporting, data management, and issue resolution
• Proficiency in Microsoft Access (Database Management System), Excel, and Smartsheet is required
• Strong problem-solving and critical-thinking skills, with attention to detail and data accuracy

Preferred Qualifications

• Experience with territory alignment tools (e.g., Javelin Territory Designer or TerrAlign) and data visualization/analytics platforms (e.g., Excel, Power BI, Tableau, QlikView, SAS, Oracle ERP, Spotfire, Business Objects, SQL)
• Experience in the healthcare industry
• Excellent problem-solving and critical-thinking skills, with a strong attention to detail and a focus on data accuracy and quality
• Outstanding verbal and written communication skills with the ability to engage effectively with stakeholders at all levels
• Demonstrated ability to influence and drive results through cross-functional collaboration

Compensation and Benefits

The salary range for this role is $110,000 – $125,000. This job is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.