Sales Operations Manager

Role Overview

We are seeking a Sales Operations Manager to lead and elevate Cascade’s Sales Operations team. This is a high-impact leadership role at the center of our revenue engine — responsible for driving the performance, quality, and strategic direction of a function that spans proposal development, CRM management, customer data, and the systems that power Cascade’s business development efforts.

What You Will Do

Lead the Sales Operations team — setting performance expectations, managing proposal workload and capacity, and developing direct reports through regular coaching, feedback, and annual Development Plans. Own the end-to-end proposal process: design, documentation, quality standards, stakeholder coordination, and continuous improvement — making it a measurable competitive advantage for Cascade.

Why It Might Be a Fit

A successful candidate should have strong people leadership skills — proven ability to develop direct reports, retain talent, and hold a team accountable to quality and deadline standards. Forward-leaning, technology-fluent orientation with genuine enthusiasm for AI and emerging tools; experience evaluating and embedding new technology into team workflows.

Requirements

• Bachelor’s degree or higher
• 7+ years of experience in Sales Operations, Revenue Operations, or a closely related field
• 5+ years of people management experience, including direct supervision of a team of three or more
• Demonstrated experience with CRM strategy and technology adoption in a sales or business development environment

Benefits

• Health, dental, and vision coverage
• Flexible spending and health savings account options with employer contributions
• Life insurance
• Short- and long-term disability coverage
• Paid parental leave
• 401(k)-retirement plan with a guaranteed 3% employer contribution
• Employee Stock Ownership Plan (ESOP)
• Annual cash performance bonuses
• Paid vacation and sick time
• Inclusive, flexible holiday policy
• $500 contribution to an HSA, FSA, or Lifestyle Spending Account