Account Manager

Role Overview

Corpay is looking for an Account Manager to support retention, client satisfaction, and issue resolution of assigned accounts. The role involves assisting with all aspects of client relationships to ensure satisfaction and effective use of products and services. The Account Manager will be responsible for understanding and resolving issues pertaining to products utilized by the client.

What You Will Do

The Account Manager will work directly with clients to provide day-to-day account support, problem resolution, research, and analysis. They will respond to inbound emails, fax, and phone calls, and develop and execute a client service delivery strategy for assigned clients.

Why It Might Be a Fit

The ideal candidate will have a strong level of product knowledge, excellent problem-solving skills, and the ability to travel to client sites as needed. They will be self-driven to develop professionally, improve performance, and understand the tools in place and maximize their use.

Requirements

• Bachelor’s degree or equivalent work experience
• Minimum 2 years of progressive experience working within a call center or customer service team with demonstrated problem solving skills
• Self-driven to develop professionally, improve performance, and understand the tools in place and maximize their use
• Demonstrates leadership qualities that influence peers to work collaboratively, automate manual processes, and use the systems available to their fullest potential

Benefits

• Medical, Dental & Vision benefits
• Automatic enrollment into our 401k plan
• Virtual fitness classes
• Robust PTO offerings
• Employee discounts
• Philanthropic support
• Fun culture with company-wide contests and prizes