Sales Operations & Performance Lead

Role Overview

We are seeking a highly analytical and detail-oriented Sales Operations & Performance Lead to monitor, analyze, and optimize operational processes to enhance efficiency, productivity, and overall performance.

What You Will Do

Drive compliance with call quality, conversation standards, and conversion targets. Analyze operational data and performance metrics to identify trends, inefficiencies, and opportunities for process improvement.

Why It Might Be a Fit

Strong collaboration skills to work effectively with sales, marketing, and leadership teams. Ability to analyze complex sales data and provide actionable insights to improve revenue growth.

Requirements

• 3+ years of experience in sales analytics, business intelligence, or a related role.
• Strong proficiency in Excel, Power BI, Zoho CRM, Salesforce, and SQL for data analysis and reporting.
• Experience in sales pipeline management, forecasting, and performance tracking.
• Ability to analyze complex sales data and provide actionable insights to improve revenue growth.
• Strong understanding of KPI monitoring and sales conversion optimization.
• Experience with automation and analytics to enhance sales processes.
• Excellent problem-solving skills and ability to identify process bottlenecks.
• Strong collaboration skills to work effectively with sales, marketing, and leadership teams.
• Exceptional communication skills for presenting findings and recommendations to stakeholders.

Benefits

• Competitive salary
• Performance-based bonuses
• Professional development and growth opportunities
• Dynamic and innovative work environment
• Hybrid work options for flexibility and work-life balance