Spara is a GTM AI agent platform that provides enterprise-grade voice, email, and chat AI agents to engage, qualify, and convert sales leads into pipeline and revenue. We are a tight-knit team building a multi-billion dollar AI-first company in New York City.
Requirements
- 3-6 years of Customer Success, Account Management, or related client-facing experience in SaaS
- Strong understanding of GTM workflows (sales, enablement, or revenue operations experience is a plus)
- Demonstrated ability to work with a mix of customers, from small accounts to global enterprises
- Excellent communication and executive presence, with the ability to engage senior stakeholders
- Proven track record of guiding customers through onboarding, adoption, and renewal
- Data-driven, with the ability to track customer health and translate insights into actions
- Collaborative mindset with experience working cross-functionally, particularly with technical implementation teams
- Bachelor’s degree or equivalent experience
Benefits
- Competitive salary, ranging from $170k to $190k depending on title and experience
- Comprehensive benefits package
- Sustainable work culture that values focused work and professional growth
- Collaborative environment with experienced engineers solving cutting-edge challenges
- In-office culture in NYC with flexibility for work-life balance
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