Customer Marketing Manager

Role Overview

Join the Corporate Marketing team to source, create, and amplify customer stories. Work with cross-functional partners to promote customer wins and build a portfolio of customer advocates.

What You Will Do

Source opportunities, track program performance, build customer advocates, interview customers, design and deliver programs, and lead customer reviews.

Why It Might Be a Fit

4+ years of customer marketing experience, exceptional communication and interpersonal skills, proficiency in CRM and business analytics tools, and a Bachelor’s degree in Marketing, Business, Communications, or a related field.

Requirements

• 4+ years of experience in customer marketing and/or advocacy for a B2B technology company
• Exceptional communication (verbal and written) and interpersonal skills
• Proficient in CRM and business analytics tools, like Salesforce, Metabase, and Tableau
• Excellent organizational skills and the ability to manage multiple projects simultaneously
• Bachelor’s degree in Marketing, Business, Communications, or a related field

Benefits

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture
• Healthcare, dental, parental planning, and mental health benefits
• 401(k) plan and match
• Paid time off
• Fitness reimbursements
• Discounted employee stock purchase plan