Financial Operations Specialist

Role Overview

Manage settlements and reconciliations for various trade and biller partners, ensuring accurate and timely transactions. Collaborate with internal departments to address issues and ensure customer satisfaction. Provide daily financial operations summaries and investigate refund transactions.

What You Will Do

Upload transactions, handle timeout transactions, and address transactions not received. Investigate and close tickets on the CRM system. Reconcile billers offline and online, manage cash in and out of the wallet, and handle pending transactions.

Why It Might Be a Fit

Ideal candidate has 1-2 years of experience in Fin-tech or Banking industries, with a Bachelor’s degree. Must have analytical and detail-oriented mindset, collaboration and cross-functional communication skills, and a customer-centric and business-aware approach.

Requirements

• 1-2 years of experience in Fin-tech or Banking industries
• Bachelor’s degree
• Financial Reconciliation & Reporting
• Payment Operations & Settlement Processing
• Data Accuracy & Analysis
• Compliance & Financial Controls
• Analytical & Detail-Oriented Mindset
• Collaboration & Cross-Functional Communication
• Customer-Centric and Business-Aware
• Continuous Improvement Mindset
• Integrity
• Accountability & resilience

Benefits

• Medical insurance
• Social insurance