Senior Manager, Marketing Operations — Systems and Automation

Role Overview

We are seeking a Senior Manager, Marketing Operations to own the systems, workflows, documentation, and automation needed to make Marketing Operations more scalable, reliable, and AI-enabled. This role will help modernize how Marketing Ops works by improving marketing systems governance, reducing process and technical debt, and identifying practical opportunities to simplify or automate manual GTM workflows.

What You Will Do

Own governance, documentation, and operational health for core marketing systems, identify and reduce technical debt, build and manage a Marketing Ops systems and automation roadmap, establish clear operating standards for marketing systems and workflow requests, and partner across Marketing, Sales, Sales Ops, Web, and internal systems/data teams.

Why It Might Be a Fit

The ideal candidate brings deep hands-on experience with marketing automation, data quality, workflow design, and cross functional GTM operations, and is comfortable working across Marketing, Sales, Sales Ops, Web, and internal systems/data teams.

Requirements

• 7+ years of experience in Marketing Operations, Marketing Systems, Revenue Operations, GTM Operations, or a related function
• Deep hands-on experience with Marketo or a comparable marketing automation platform
• Strong working knowledge of Salesforce and common GTM systems, integrations, lifecycle processes, routing/enrichment workflows, and data flows
• Proven experience improving marketing systems governance, process documentation, workflow design, data quality, and operational scalability
• Experience with GTM automation, enrichment, or workflow tools such as Glean, Clay, ZoomInfo, Common Room, Workato, Qualified, 6sense, or similar platforms
• Practical experience using automation and/or AI tools to improve workflows, documentation, QA, troubleshooting, analysis, or operational throughput

Benefits

• Flexible work environment
• Global days of service
• Comprehensive health benefits
• Meeting free days
• Generous time off policy
• Wellness programs