Account Manager

Role Overview

We are looking for a proactive and driven Desk-Based Account Manager to join our Sales team. In this role, you’ll manage and grow a portfolio of existing B2B accounts, identifying upsell and cross-sell opportunities while ensuring exceptional client satisfaction.

What You Will Do

Manage a portfolio of B2B clients, act as a trusted advisor to clients, proactively identify and pursue upselling and cross-selling opportunities, generate and follow up on quotes, process orders, and track delivery to ensure client satisfaction.

Why It Might Be a Fit

Previous experience in B2B account management or IT sales, strong customer service orientation, good understanding of IT hardware, software, Video and Collaboration solutions, confident in managing multiple client accounts and sales pipelines simultaneously.

Requirements

• Previous experience in B2B account management or IT sales
• Strong customer service orientation
• Good understanding of IT hardware, software, Video and Collaboration solutions
• Confident in managing multiple client accounts and sales pipelines simultaneously
• Proficient in using CRM systems and Microsoft Office

Benefits

• Competitive pay range ($60,000—$70,000 USD)
• Career progression opportunities
• Travel opportunities to global client sites