Vice President, Revenue Operations

Role Overview

The Vice President of Revenue Operations owns the end-to-end commercial operations and systems infrastructure that underpins revenue execution for our Employer Services business unit. This role is best understood as a commercial systems and operational transformation leader, sitting at the intersection of Sales, Operations, Finance, and Technology.

What You Will Do

Own the end-to-end Salesforce platform, lead the Salesforce organization, own the strategy and roadmap for Salesforce and the broader revenue technology ecosystem, establish Salesforce as the single source of truth for customer, pipeline, service, and revenue data, drive data integrity, standardization, and operational discipline across all revenue workflows, stabilize, simplify, and integrate core commercial systems, own and standardize end-to-end quote-to-revenue processes globally, govern Deal Desk, pricing, discounting, and approval frameworks, establish clear SLAs, process ownership, and execution accountability across regions, drive improvements in cycle time, process efficiency, and execution consistency, own forecasting methodology, pipeline standards, and inspection cadence, establish a single, trusted forecasting model used by both Sales and Finance, drive pipeline health, deal progression, and risk visibility across all segments, own operational alignment across pipeline, billing, and revenue realization, ensure rigor across pricing, discounting, billing accuracy, and collections handoffs, work closely with Finance and Global Financial Services (GFS) to minimize revenue leakage and ensure compliance, bring structure and visibility to revenue workflows spanning contract → invoice → cash, lead global standardization across systems and commercial processes, drive change management, adoption, and operating discipline across a matrixed organization, prioritize and execute against high-impact improvements quickly, even in imperfect conditions, lead modernization & automation around forecasting, pipeline management, and the GTM technology stack.

Why It Might Be a Fit

15+ years in Revenue Operations, Commercial Operations, or Sales Technology leadership, proven track record of leading transformation in complex, global organizations, deep, hands-on expertise in Salesforce, CPQ and CLM systems, billing operations, contracts, and revenue workflows, strong financial acumen with close partnership to Finance and Revenue Accounting, demonstrated ability to define strategy and drive execution, experience leading global, cross-functional teams in matrixed environments, success in the First 12 Months: establish a trusted, unified forecasting model adopted by Sales and Finance, stabilize and standardize quote-to-revenue processes end to end so automation can happen, deliver measurable improvements in pipeline conversion, deal velocity, and forecast reliability, drive significant gains in data quality, system adoption, and process consistency, improved KPIs such as Data Trust score, Pipeline Hygiene Score, Forecast Accuracy, Quote-to-Cash System Creation, among others.

Requirements

• 15+ years in Revenue Operations, Commercial Operations, or Sales Technology leadership
• proven track record of leading transformation in complex, global organizations
• deep, hands-on expertise in Salesforce, CPQ and CLM systems, billing operations, contracts, and revenue workflows
• strong financial acumen with close partnership to Finance and Revenue Accounting
• demonstrated ability to define strategy and drive execution
• experience leading global, cross-functional teams in matrixed environments

Benefits

• Comprehensive executive level total rewards package
• Flexible time off including unlimited vacation, volunteer time off, and 12 paid holidays
• Core benefits including medical, dental, vision, and matching 401K