Sales Operations Specialist II

Role Overview

The Sales Operations Specialist is involved in all stages of the sales process, ensuring sales activities are best supported and conducted in accordance with F5’s policies. This role provides high-level support to both internal sales teams and external partners to facilitate strong relationships and generate revenue for F5.

What You Will Do

Responsibilities include order processing and issue resolution, acting as liaison between internal teams, owning and executing assigned projects, providing communication and education on current processes and best practices, answering pre and post sales questions, researching inquiries, and ensuring the integrity of Salesforce data.

Why It Might Be a Fit

The ideal candidate is highly organized, detail-oriented, and able to work independently in a dynamic fast-paced environment. They should have a passion for customer experience and exceeding expectations, as well as a strong interest in identifying process improvement opportunities that support key business operations.

Requirements

• Must be detailed oriented with a proven ability to multi-task
• Effective communication, both in written and verbal form, to interact with cross-functional teams and departments
• Ability to work independently in a dynamic fast-paced environment, with minimal supervision
• Ability to work cross-functionally to find solutions and drive projects to completion
• Must be a self-starter and effective time manager
• Passion for customer experience and exceeding expectations
• Understanding or knowledge of sales processes, order administration processes, etc.
• Basic project management
• Strong interest in identifying process improvement opportunities that support the key business operations

Benefits

• Dental insurance
• Vision insurance
• Incentive compensation
• Bonus
• Restricted stock units
• Benefits