Sales Process Lead

Role Overview

The Sales Process Lead will be part of Fastly’s Global Sales Operations team, responsible for managing and documenting global sales process frameworks. This role will collaborate closely with the Sr. Director of Sales Strategy & Operations to tackle complex operational business challenges to enhance revenue growth and sales productivity.

What You Will Do

Responsible for documenting, analyzing, designing and optimizing business processes to improve Fastly’s sales team efficiency and productivity. Analyze existing sales workflows to document, identify and manage areas for process optimization.

Why It Might Be a Fit

The perfect candidate for this role is a self-starter, who can effectively manage multiple projects and translate process or technical content for sales audience consumption. They will have a solid understanding of Sales as a business function, with a minimum 3-5 years experience either in Sales operations role or sales/business process analysis roles in high-tech or SaaS based companies.

Requirements

• 5+ years of combined operations or technology business experience
• 3+ years specifically in a sales operations role with focus on process and system improvements
• Working knowledge of sales process and other process frameworks
• Working knowledge of Salesforce and other sales tools, to support their process expertise
• Experience building and using agentic-prompts to automate GTM and support workflows
• Strong communication and project management skills, with ability to manage multiple projects simultaneously
• Strong analytical skills with ability to present complex information in a clear and concise manner
• Proven ability to network and build strong relationships with peers and senior leaders

Benefits

• huge impact
• inclusive and diverse team
• passionate people
• humble, sharp, and creative folks