Customer Experience Manager

Role Overview

Lead a team to achieve customer service score goals, manage front-end operations, and maintain store cleanliness. Partner with store manager to recruit, train, and develop crew members.

What You Will Do

Ensure customer satisfaction, train crew on customer service, lead front-end operations, and perform store manager duties in absence.

Why It Might Be a Fit

Requires 2+ years of management experience, excellent communication skills, and ability to multi-task. Must be able to work a flexible schedule and maintain composure under pressure.

Requirements

• High School Graduate or equivalent
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Benefits

• health coverage
• financial and personal wellness
• flexible schedule
• paid time off
• equal opportunity employer