Sales Manager – Outbound Sales

Role Overview

We’re seeking an experienced outbound sales leader to drive the next phase of growth for our Business Direct team. You’ll lead a team of outbound Relationship Managers, building a high-performing, customer-focused sales culture that delivers customer retention and portfolio growth.

What You Will Do

Lead, coach and develop a team of outbound relationship managers, implement structured outbound sales methodologies, segment the customer portfolio, drive proactive customer engagement, and foster a high-performance culture.

Why It Might Be a Fit

You’ll thrive in a fast-paced, metrics-driven environment, driving growth through structured sales methodologies, strong coaching, and proactive customer engagement. You’ll have a track record of leading phone-based sales teams to success and navigating change.

Requirements

• 5+ years’ experience in an outbound B2B sales environment
• Proven track record of achieving or exceeding sales targets
• Demonstrated experience leading, coaching, and developing high-performing outbound phone-based sales teams
• Expertise in structured sales methodologies and platforms such as Salesforce, Genesys, or similar CRM and customer engagement systems

Benefits

• 27 days of annual leave per year
• Hybrid work flexibility
• Health insurance from your first day
• 16 weeks paid parental leave for primary careers
• 4 weeks paid leave for secondary carers
• Ongoing training and career development opportunities
• Rewards program
• Regular social events, wellbeing initiatives, and team activities