Revenue Operations Analyst

Role Overview

We are looking for a detail-oriented and strategically minded RevOps Analyst to join our Revenue Operations team. The RevOps Analyst will play a key role in optimizing our Customer Success operations to drive revenue growth and improve operational efficiency.

What You Will Do

Analyze customer retention, churn, and expansion trends across ARR, cohorts, segments, and lifecycle stages to surface risks, opportunities, and actionable insights for leadership. Partner closely with Customer Success leaders and Managers to support QBRs, renewals, and account planning through data-driven insights, forecasts, and customer health analysis.

Why It Might Be a Fit

If this role excites you but you don’t meet every requirement, we still encourage you to apply. At Prophix, curiosity, adaptability, and diverse perspectives matter. Your experience may be exactly what we need.

Requirements

• Deep expertise in ARR and retention analytics
• 3-5 years of progressive experience in revenue operations, sales operations, or finance
• Advanced analytical and systems proficiency, including CRM and CS platforms (e.g., Salesforce, Churn Zero) and data analysis/reporting tools (e.g., Excel, Tableau)
• Exceptional communication and collaboration skills
• Meticulous organization and attention to detail
• Proactive problem-solving aptitude
• Comfort using AI tools responsibly
• Ability to learn new tools and adapt as technology evolves
• Must be legally entitled to work in the country where this role is located

Benefits

• Comprehensive health, dental, vision, and mental-health coverage
• Retirement savings with employer contributions
• Parental leave top-up
• Annual wellness allowance
• Generous paid time off including vacation and sick time
• Social events, team activities, and opportunities to build community
• Opportunities to participate in Environmental, Social, and Governance (ESG) initiatives
• Quarterly Town Halls and Kickoffs