GTM AI Engineer

Role Overview

As a key member of the Web & Revenue Marketing team, you will build the internal agents, workflows, and intelligence systems that help our frontline teams operate more effectively. You’ll have full executive sponsorship, high-impact problems to solve, and a blank canvas to shape how AI is applied across the Freshworks go-to-market organization.

What You Will Do

Build AI-Powered GTM Workflows, Turn Buyer Signals into Action, Create the GTM Agent Tool Layer, Build Intelligent Alerts, Move Prototypes to Production, Partner Across the Revenue Engine.

Why It Might Be a Fit

Strong technical & AI engineering experience, background in software engineering, automation engineering, GTM/RevOps engineering, or AI/ML engineering, experience building AI or LLM-powered applications, strong technical skills with APIs, webhooks, OAuth, queues, retries, and system integrations.

Requirements

• Technical & AI Engineering Experience
• GTM & Domain Knowledge
• Strong program ownership in ambiguous environments
• Ability to translate non-technical revenue team needs into technical solutions

Benefits

• Dental, medical, vision, disability, and life insurance
• Equity + ESPP
• Flexible PTO
• Flexible spending
• Commuter benefits
• Wellness benefits
• Adoption and parental leave benefits