Lead – Process and Program Excellence (Sales Operations)

On Site Full TimeChennai, Tamil Nadu, IndiaFreshworks

Role Overview

Lead Sales Operations Process & Program Excellence initiatives to accelerate revenue velocity, build an agile GTM infrastructure, drive cross-functional alignment, and enable high-growth scalability.

What You Will Do

Eliminate operational friction, lead end-to-end execution of critical commercial programs, establish onboarding and hyper-care management, manage agile change management, enforce data governance, and analyze funnel performance.

Why It Might Be a Fit

Requires learning agility, adaptability, cross-functional collaboration, analytical and solutions-oriented mindset, GTM systems tech literacy, and leadership capability.

Requirements

  • Bachelor’s degree in Business Administration, Data Analytics, Finance, or a related field
  • 5–8 years of progressive professional experience in Sales Operations, Revenue Operations (RevOps), or Channel/Partner Operations
  • Industry Background: Demonstrated experience operating within a fast-growing, cloud-based B2B SaaS or technology company
  • Technical Expertise: Hands-on experience configuring, optimizing, and scaling enterprise-level sales technology stacks and workflow engines
  • Leadership Capability: Proven track record of managing large-scale operational projects and driving behavioral change through influence and cross-functional leadership

Benefits

  • Welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities
  • Equal opportunity
  • Diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business

To apply for this job please visit jobs.smartrecruiters.com.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!