Account Manager

Role Overview

The Account Manager will be responsible for managing and maintaining relationships with clients, identifying and pursuing new business opportunities, and ensuring client satisfaction and retention. This role will work closely with sales executives and customer service executives to grow and maintain a healthy pipeline of clients.

What You Will Do

Key responsibilities include client relationship management, sales and business development, client retention, communication and collaboration, and client account planning and reporting.

Why It Might Be a Fit

The ideal candidate will have a strong sales acumen, excellent communication and interpersonal skills, and the ability to analyze data and metrics to identify opportunities for growth and improvement.

Requirements

• Bachelor’s degree in marketing, Business Administration, Management, Commerce or related field
• A minimum of five (5) years’ experience in revenue growth management, commercial planning, commercial execution, segmentation, and channel strategies
• Accomplished in developing new complex/customised products/services for the customer
• Experience identifying and exploiting new business opportunities for new products, services, and markets
• Intimate knowledge and understanding of the complexities and client challenges of doing business in Malawi