Role Overview
Technical Account Manager serves as the primary technical source for supporting sales activities within responsible regions. They take full responsibility of the daily operation of customer service function, handling initial inquiries from customers, dealers, and public regarding order placement, complaints, technical support, etc.
What You Will Do
Provide primary technical advice to customers, work closely with business unit Sales Account Managers, Production Managers, and Senior Scientists, and maintain professional and technical knowledge.
Why It Might Be a Fit
Highly motivated individual with excellent communication, organization, and time management skills, ability to communicate fluently in both English and Chinese, and good presentation skills with technical content.
Requirements
- Solid professional technical background, minimum Master Degree in relevant life science fields
- 1-2 years of commercial experience
- Ability to communicate fluently in both English and Chinese, verbally and in writing
- Good presentation skills with technical content
- Customer-focused, proactive/action-oriented
To apply for this job please visit job-boards.greenhouse.io.
Follow us on social media