Account Manager

Role Overview

The Account Manager supports the account management team by maintaining client relationships, coordinating project deliverables, and ensuring customer satisfaction. This role involves managing day-to-day client communications, preparing reports, and assisting with account planning.

What You Will Do

Oversee the full client lifecycle, coordinate across departments, ensure projects stay on track, identify upselling opportunities, and review client usage and satisfaction.

Why It Might Be a Fit

We are seeking an Account Manager to work closely with internal teams to ensure client needs are met on time and of high quality, while learning to take on increasing ownership of accounts.

Requirements

• Bachelor’s degree in communications, business administration, or related field
• 4+ years of experience as an account manager or in a sales support role
• Knowledge of account management fundamentals, sales processes, customer success concepts, and data reporting principles
• Attention to detail, analytical and problem-solving skills
• Strong written, verbal, and interpersonal communication skills
• Strong organizational and time-management skills
• Computer skills including Microsoft suite, CRMs, Google Suite