Technical Account Manager

Role Overview

Join us as a Technical Account Manager, working alongside a Customer Success Manager to act as the face of the BaaS organisation with our enterprise clients.

What You Will Do

Own Delivery engagement from ‘Initiation’ through ‘Launch’ to ‘Run’ of financial products, drive end-to-end project delivery for client implementations, and translate business needs into technical requirements.

Why It Might Be a Fit

Experience in Technical Account Management within FinTech, payments, or BaaS, exceptional client management and negotiation skills, and strong Product knowledge for assigned product line.

Requirements

• Experience in a Technical Account Management role within FinTech, payments, or BaaS
• Exceptional client management and negotiation skills
• Strong Product knowledge for assigned product line
• Proven track record leading technical delivery for multi-stakeholder enterprise clients
• Solid understanding of RESTful APIs, white-labelled front-end applications, system integrations, and microservices architectures