Inside Sales Associate

Role Overview

The Inside Sales Associate is responsible for developing new leads, revisiting lost customer relationships, and ensuring a smooth sales process. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct.

What You Will Do

Identify and qualify new business leads and opportunities, foster good relationships with customers, and support outside sales team in managing customer accounts and order processing.

Why It Might Be a Fit

This role requires an entrepreneurial spirit, teamwork, and a solution-oriented approach, using digital sales tools and CRM systems to enhance customer interactions and drive revenue.

Requirements

• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software, and Internet navigation
• Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required
• Problem-solving abilities
• Excellent customer service skills with a focus on customer satisfaction and relationship-building
• Detail-oriented with strong organizational and time management capabilities
• Entrepreneurial spirit, with self-motivation and enthusiasm for the business
• Capability to work cohesively within a team environment

Benefits

• Competitive weekly/bi-weekly pay
• Discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Medical/dental/vision
• Flexible spending accounts
• Company-paid life and short-term disability
• Optional long-term disability
• Additional life insurance