Sales Operations Manager

As a Sales Operations Manager – Microsoft Funding Specialist, you can expect to…

• Own and manage Microsoft funding programs, including Enterprise Customer Investment Funds (ECIF), from nomination through claims and reconciliation
• Lead Partner Center and funding portal activities, ensuring accurate submissions and tracking funding status
• Track funding milestones and ensure claims are submitted accurately, completely, and on time
• Maintain documentation to support audit readiness and compliance with Microsoft program requirements
• Serve as a key liaison between Microsoft stakeholders and internal Sales, Delivery, and Finance teams
• Support software and services revenue operations, including tracking Statements of Work (SOWs) and license-related activities
• Partner with Finance to ensure accurate revenue tracking, reporting, and alignment with accounting standards
• Proactively manage client renewals, ensuring continuity of software, licensing, and maintenance agreements
• Maintain visibility into renewal pipelines and flag at-risk opportunities
• Develop and maintain reporting, dashboards, and operational processes tied to funding and revenue activities
• Drive cross-functional collaboration to ensure successful execution of funded programs and client engagements

You’re great at…

• Navigating Microsoft partner programs, including funding and incentive structures
• Managing complex operational workflows with strong attention to detail
• Maintaining audit-ready documentation and ensuring compliance with program requirements
• Analyzing funding and revenue data to drive insights and decision-making
• Communicating effectively across Sales, Finance, and Delivery teams
• Managing multiple priorities in a fast-paced, deadline-driven environment
• Building strong relationships with both internal stakeholders and external partners
• Identifying process improvements and driving operational efficiency

Sound interesting? If so, you’ll have…

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
• 3–5+ years of experience in sales operations, revenue accounting, or partner funding/program management
• Working knowledge of revenue recognition principles and financial operations
• Strong Excel skills and experience managing reconciliations or financial tracking
• High attention to detail and ability to manage compliance and audit-related processes
• Experience with Microsoft partner programs, ECIF, or Partner Center (preferred)
• Familiarity with ERP or CRM systems such as Dynamics 365, OneCRM, or similar tools (preferred)
• Experience in a professional services or Microsoft partner environment (preferred)
• Strong written and verbal communication skills

The Perks

We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment.

HSO is an Equal Opportunity Employer.