Role Overview
Join us and be part of the next era of SpecPro! In this role, you’ll build valuable problem-solving skills while gaining hands-on experience with data and truck specification processes. You’ll learn how SpecPro delivers critical data to our dealers and develop a deeper understanding of product complexity—knowledge that can support long-term growth across DTNA.
What You Will Do
Review and interpret ServiceNow (SNOW) stories to perform quality assurance testing on SpecPro data ahead of weekly releases, verify data accuracy, and validate rule logic and hierarchical data flows.
Why It Might Be a Fit
Gain exposure to DTNA product configuration, complexity, pricing, and dealer workflows, be part of a team shaping the future of SpecPro, and build foundational knowledge that can translate across multiple roles within DTNA.
Requirements
- BS/BA and prefer 0-2 years of relevant experience OR 4 years of relevant experience in lieu of degree
- Proven customer service experience focused on delivering responsive, high-quality support
- Strong analytical and problem-solving skills, effective communication skills, and organized
Benefits
- 401k company contribution with company match up to 8%
- Non-elective company contribution of 3 – 7% depending on age
- 4 weeks paid vacation
- 13+ calendar holidays
- 8 weeks paid parental leave
- Employee assistance program
- Comprehensive healthcare plans and wellness programs
- Onsite fitness (at some locations)
- Tuition assistance and volunteer paid time off
- Short-term and long-term disability plans
To apply for this job please visit dtna.wd5.myworkdayjobs.com.
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