Director, Marketing Operations & Governance

Role Overview

This role defines how marketing is structured, controlled, and executed at scale across a complex B2B SaaS environment. It sits at the intersection of governance and operations, ensuring that marketing activities are both compliant and efficiently delivered through clear processes, ownership models, and execution standards.

What You Will Do

Establish and maintain marketing governance frameworks, design and evolve the end-to-end marketing operating model, build and maintain clear RACI structures, oversee governance review processes, and partner with enablement and functional leaders.

Why It Might Be a Fit

Ideal for someone who can balance structure with operational practicality while enabling high-performing marketing teams. Strong systems thinking, attention to risk and compliance, and the ability to bring clarity to complex, cross-functional environments are required.

Requirements

• 6+ years of experience in B2B marketing, marketing operations, or governance roles within SaaS or enterprise environments
• Proven experience building and implementing governance frameworks, operating models, and process structures at scale
• Strong expertise in designing RACI models, workflows, SLAs, and cross-functional operating systems
• Experience working in complex global organizations with distributed teams and multi-region marketing execution
• Strong understanding of compliance, risk management, and marketing data governance best practices
• Excellent analytical, organizational, and communication skills with the ability to drive alignment across stakeholders
• Ability to translate strategy into structured, scalable, and enforceable operational processes

Benefits

• Competitive compensation package aligned with experience and market benchmarks
• Fully remote U.S.-based work environment with flexibility
• Opportunity to shape enterprise-level marketing governance and operating models
• Exposure to senior leadership and cross-functional strategic initiatives
• Professional growth in a high-impact, systems-focused marketing operations role
• Occasional travel for collaboration and client engagement opportunities
• Inclusive, people-first culture focused on collaboration and accountability