Senior Manager, GTM Operational Excellence

Role Overview

This is a strategic leadership role at the intersection of operations, systems, and AI-driven transformation, responsible for redefining how a global Go-To-Market organization operates at scale. You will lead high-impact initiatives that directly influence revenue efficiency, operational quality, and organizational scalability.

What You Will Do

Define and lead the multi-quarter strategy for Go-To-Market Operational Excellence, lead a high-performing operations team, design and oversee AI-enabled operational systems, conduct deep root-cause analyses, and own enterprise change management frameworks.

Why It Might Be a Fit

This is a highly visible role suited for a leader who thrives in ambiguity, drives cross-functional alignment, and builds durable operational systems that scale globally. You will have the opportunity to shape AI-driven operational transformation at global scale.

Requirements

• Extensive experience in BizOps, RevOps, Strategy & Operations, or equivalent roles within fast-scaling SaaS or tech organizations
• Proven leadership experience managing and scaling high-performing operations or RevOps teams (2–3+ years minimum)
• Strong track record of building and evolving GTM systems, processes, and operational frameworks in growth and enterprise environments
• Deep working knowledge of complex GTM tech stacks, including Salesforce, CPQ tools, routing systems, and compensation platforms
• Strong understanding of AI, automation, and data-driven workflows, with hands-on experience applying AI tools to operational challenges
• Executive-level communication skills, with the ability to translate complex operational issues into clear strategic narratives
• Ability to operate effectively in ambiguous, fast-moving environments with full ownership and accountability for global outcomes

Benefits

• Fully remote, global work environment with flexibility to work from anywhere
• Competitive USD-based compensation aligned with experience and market benchmarks
• Stock options enabling participation in long-term organizational success
• Flexible paid time off and asynchronous working culture supporting work-life integration
• 16 weeks of paid parental leave
• Home office budget and IT equipment support
• Learning and development budget for continuous professional growth
• Mental health and well-being support services
• Budget for co-working spaces or local in-person team activities