Senior Associate, Incentive Compensation Inquiry & Data Operations

Role Overview

Join Amgen’s Mission of Serving Patients. As a Senior Associate, Incentive Compensation Inquiry & Data Operations, you will manage inquiries, solve complex data challenges, maintain data stewardship standards, and deliver ad-hoc analytics to support field and leadership decisions.

What You Will Do

Responsibilities include inquiry management, data challenges and resolution, data stewardship, and ad-hoc analytics. You will investigate and resolve inquiries, track and analyze inquiry trends, and maintain documentation of issue resolution and lessons learned.

Why It Might Be a Fit

We seek a professional with a comprehensive understanding of end-to-end Incentive Compensation operations, including plan design, goal setting, contest administration, payout calculation, and performance analytics. You will have expertise in various data sources, IC systems and tools, and data visualization and reporting tools.

Requirements

• Master’s degree & 1+ years of experience in Incentive Compensation
• Bachelor’s degree & 3+ years of experience in Incentive Compensation
• 5+ years of experience in Incentive Compensation, Commercial Operations, or Sales Analytics, ideally within the biopharmaceutical or life sciences industry
• Proven expertise in incentive compensation processes, including plan administration, data validation, payout calculation, and inquiry management
• Expertise in various data sources – XPO, XPO PD, 867, 844, SP contract data, XPO supplemental, Hub Data, etc.
• Proficiency with IC systems and tools, along with strong working knowledge of Excel and SQL
• Experience with data visualization and reporting tools (e.g., Power BI, Tableau, or Qlik) to provide clear and actionable insights
• Strong understanding of data stewardship principles, including data accuracy, governance, and compliance (SOX or equivalent)
• Excellent analytical and problem-solving skills with a track record of investigating data discrepancies and identifying root causes
• Demonstrated ability to collaborate effectively with global teams
• Clear and professional verbal and written communication skills, with the ability to explain complex IC concepts to non-technical audiences
• High attention to detail, accountability, and the ability to manage multiple priorities in a fast-paced, dynamic environment
• Strong interpersonal and teamwork skills, with the ability to partner across functions

Benefits

• Competitive and comprehensive Total Rewards Plans
• Base salary
• Healthcare
• PTO
• Retirement
• Learning budget
• Parental leave
• Wellness
• Visa/relocation
• Remote flexibility
• Stipends
• Bonus/commission
• Paid holidays

Tagged as: Compensation Design