Retail Customer Experience Associate, North Point – Full Time

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. As a Customer Experience Colleague, you will create exceptional, personalized shopping experiences for our customers. You’ll prioritize customer satisfaction by actively engaging with shoppers across all touchpoints – both in-store and online – and drive cross-category sales to support overall business goals.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
• At least 2 years of selling or customer experience preferred

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice