Partnerships & Go-To-Market Associate

Role Overview

The Partnerships & Go-To-Market Associate will work in a hybrid environment in New York City, supporting partner relationships and driving business growth. The role requires 1-2 years of experience in customer success, client servicing, partnerships, or a related field. The associate will be responsible for managing inbound case management, conducting proactive check-ins with partners, and owning inbound demo requests.

What You Will Do

The associate will own day-to-day inbound case management, conduct proactive check-ins and engagement activities with partners, own inbound demo requests, and conduct outbound Voice of Customer calls with partner-referred clients.

Why It Might Be a Fit

The ideal candidate will have strong written and verbal communication skills, be highly organized, and have experience with Salesforce, Zendesk, Tableau, Redash, and AI productivity tools. The role offers a competitive compensation package, including an annual base salary range of $76,000 – $86,000 with an additional bonus component, and a range of benefits, including medical, dental, and vision coverage, 401K matching, and wellness programs.

Requirements

• 1–2 years of experience in customer success, client servicing, partnerships, or a related field
• Strong written and verbal communication skills
• Highly organized with the ability to manage multiple priorities and partners simultaneously
• Experience with or willingness to quickly learn: Salesforce, Zendesk, Tableau, Redash, and AI productivity tools

Benefits

• Competitive compensation package
• Annual base salary range of $76,000 – $86,000 with an additional bonus component
• Medical, dental, and vision coverage
• 401K matching
• Wellness programs
• Time off, including vacation time, sick days, holidays, and parental leave
• Food perks, including a fully stocked kitchen and a weekly Seamless stipend
• Office culture, including a dog-friendly environment and a collaborative office space