Role Overview
As a Customer Success Account Manager, you will be the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms.
What You Will Do
You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health, listen to conversations with customers and align objectives with the current Microsoft portfolio of work in the customer account, and meet consumption milestones as you track adoption and usage of Microsoft products and services.
Why It Might Be a Fit
You will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.
Requirements
- Master’s Degree in Business, Sociology, Psychology, Computer Science, or related field
- 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
- Proficiency in verbal and written communication in both English and French
- Microsoft or competitor equivalent certification in relevant technologies
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
- Visa/relocation support
- Remote flexibility
- Stipends
- Bonus/commission
To apply for this job please visit apply.careers.microsoft.com.
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