Sales Operations Specialist

Role Overview

The Sales Operations Specialist supports day-to-day billing, customer onboarding, and sales systems administration at Network Optix. Working across Sales, Finance, Accounting, and Legal, the Specialist executes established workflows for invoicing, accounts receivable, customer activation, renewals, and account adjustments, while maintaining accurate records across core business systems and escalating discrepancies or at-risk items to senior team members.

What You Will Do

Generate, review, and distribute customer invoices accurately and on schedule, monitor accounts receivable, collaborate with the Accounting team on credits and customer account adjustments, maintain accurate product pricing data in billing systems, assist with billing-related close tasks, and reconcile and distribute reporting.

Why It Might Be a Fit

Experience with SaaS or subscription-based businesses, supporting billing, invoicing, and customer lifecycle processes, comfortable working across multiple systems simultaneously, proficiency with spreadsheets and data management tools, and ability to learn and navigate new software quickly.

Requirements

• 3–5+ years of experience in Sales Operations, Revenue Operations, Finance Operations, or a similar role
• Experience supporting billing, invoicing, and customer lifecycle processes
• Comfortable working across multiple systems simultaneously (CRM, billing platforms, financial tools)
• Proficiency with spreadsheets and data management tools
• Ability to learn and navigate new software quickly
• Strong working knowledge of CRM and financial systems (HubSpot and QuickBooks/NetSuite/PandaDocs experience strongly preferred)

Benefits

• Competitive compensation
• Paid time off
• Flexible working hours
• Employer-sponsored health coverage