Customer Experience Specialist

Role Overview

Customer Experience Specialist role involves assisting customers with transactions, demonstrating expertise in store technologies, and inspiring trust and teamwork. The role requires a customer-obsessed individual who can solve problems and provide resolution in a timely manner. The position involves working in a fast-paced environment with a flexible schedule.

What You Will Do

Assist customers with transactions, demonstrate expertise in store technologies, inspire trust and teamwork, defuse customer situations, and ensure customer information security.

Why It Might Be a Fit

This role is a great fit for someone who is customer-obsessed, loves to solve problems, and can build strong relationships with customers, peers, and leadership.

Requirements

• Ability to effectively build relationships with customers, peers, and leadership
• Proficiency in multiple operating systems (MS Windows, iOS, Android)
• Clear, effective communication with strong interpersonal skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Accountability, initiative, and a high level of ownership
• Ability to work a flexible schedule

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources
• 401k
• PTO accruals
• Holidays