Role Overview
The Customer Success Manager will have a critical role in building lasting partnerships with enterprise customers and helping them realize greater value from their EnlivenHealth solutions. This role is focused on existing customers, with responsibility for customer retention, adoption, relationship development, and identifying opportunities to expand solution use.
What You Will Do
As a Customer Success Manager, you will own strategic relationships with enterprise customers, drive customer retention and growth, establish a regular customer engagement cadence, and identify opportunities for deeper solution adoption and expansion.
Why It Might Be a Fit
You will be a relationship-oriented customer success professional who is comfortable working with complex enterprise customers and multiple internal stakeholders. You will combine strong customer advocacy with commercial awareness, understanding that successful customer relationships should lead to adoption, retention, measurable value, and opportunities for growth.
Requirements
- Associate Degree or equivalent experience
- 3+ years in a Customer Success, Relationship Management, Account Management, or similar role
- Experience working in a pharmacy, pharmacy operations, or related pharmacy environment
Benefits
- 80,000 base earning
- 70,000 variable incentives
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or similar retirement plan
- Paid time off
- Paid holidays
- Life insurance
To apply for this job please visit elrj.fa.us2.oraclecloud.com.
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