Technical Account Manager

Role Overview

The Technical Account Manager serves as the primary technology advisor, relationship manager, and strategic partner for an assigned portfolio of clients. Acting as a trusted advisor and Virtual CIO, the TAM aligns technology solutions with business objectives, helps clients maximize the value of their technology investments, and ensures an exceptional client experience.

What You Will Do

Develop and maintain strong relationships with business leaders, executives, and key stakeholders. Provide strategic guidance across client technology environments, including infrastructure, cloud, cybersecurity, and operational maturity.

Why It Might Be a Fit

Serve as a trusted advisor for a diverse portfolio of SMB and Major Accounts. Influence technology strategy and business outcomes. Work alongside highly skilled engineers, architects, and technology leaders.

Requirements

• Strong technical foundation with hands-on experience supporting business technology environments.
• Ability to translate complex technical concepts into business-focused discussions.
• Excellent communication, presentation, and relationship-building skills.
• Ability to effectively communicate with both technical and non-technical audiences.
• Strong organizational, project coordination, and time-management skills.
• Customer-service focused with a proactive, consultative approach.
• Ability to manage multiple priorities and client relationships simultaneously.
• Ability to collaborate effectively across service, engineering, project management, and sales teams.

Benefits

• Serve as a trusted advisor for a diverse portfolio of SMB and Major Accounts.
• Influence technology strategy and business outcomes.
• Work alongside highly skilled engineers, architects, and technology leaders.
• Gain exposure to a wide range of industries and technologies.
• Enjoy a high-impact role with significant visibility and growth opportunities.
• Be part of a team that values ownership, innovation, accountability, and exceptional client service.