Role Overview
As a Team Lead, you’ll play a vital role in advancing sales objectives, developing a skilled team of Mobile Experts, and ensuring customers receive outstanding personalized experiences. You’ll drive sales excellence by understanding customer needs and providing tailored product solutions.
What You Will Do
Lead, coach, motivate, and manage the performance goals of team members, achieve set OSL Targets and Key Performance Indicators (KPIs), and coordinate weekly team schedules to secure sufficient staffing across all stores.
Why It Might Be a Fit
You’ll possess the ability to motivate and lead your team successfully, understand the art of meeting customer needs and delivering exceptional service, and quickly address and resolve challenges.
Requirements
- Full-time availability, including days, evenings, and weekends (and holidays)
- 1+ years’ experience in a management role
- Able to lift 30-50 pounds and stand/walk for extensive periods
- Own a vehicle and be able to travel to your store(s) during operational hours
- Understanding of sales and customer service fundamentals
- Track record of leading teams who exceeded sales targets and quotas
- Able to manage budgets, forecast sales, merchandising, and retail metrics
Benefits
- Comprehensive benefits, including full health and dental coverage
- On-the-job training, career advancement, and generous employee referral program
- OSL Cares and WE@OSL, empowering women and fostering social change
To apply for this job please visit uscareers-oslrs.icims.com.
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