Customer Operations Specialist

Customer Operations Specialist role involves contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio. The ideal candidate thrives in structured, high-volume environments and follows through relentlessly until tasks are completed.

Requirements

• 2–4+ years of experience in contract administration, customer operations, billing operations, customer support, or operational coordination
• Experience using Salesforce or similar CRM, DocuSign, Google Sheets, and Microsoft Excel
• Strong written and verbal English communication skills, ability to manage multiple workflows simultaneously, and high attention to detail with low tolerance for errors

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan