Senior Manager of Partner Success

Role Overview

As a Senior Manager of Partner Success at Pax8 in Australia, you’ll play a pivotal role in driving partner growth, delivering exceptional experiences, and shaping how businesses leverage cutting-edge technology within our ecosystem.

What You Will Do

Leading, coaching and developing a high-performing Partner Success team, building strong, trust-based relationships with partners, driving strategic initiatives that accelerate partner growth and long-term value, leveraging insights and data to inform decisions and optimise partner outcomes, collaborating cross-functionally with Sales, Marketing and Operations to deliver seamless partner experiences, identifying opportunities for innovation and continuously improving processes, tools and ways of working, setting clear goals, tracking performance and ensuring your team consistently delivers against expectations.

Why It Might Be a Fit

Your leadership will directly influence the success of our partners and the growth of Pax8 across Australia. By fostering a culture of excellence, accountability and continuous improvement, you’ll help shape a Partner Success function that drives meaningful, measurable results.

Requirements

• Proven leadership experience managing high-performing teams in a fast-paced, partner-focused environment
• Extensive experience in partner success, account management or customer success within the technology or SaaS space
• Demonstrated ability to build and maintain strong stakeholder relationships at all levels
• Strong commercial acumen with a track record of delivering growth and retention outcomes
• Exceptional communication skills with the ability to inspire, influence and lead through change
• Strategic thinker with the ability to translate vision into actionable plans
• Passion for developing people and creating high-performing, engaged teams
• Adaptable, resilient and excited by working in a dynamic, evolving environment

Benefits

• Comprehensive health and wellbeing support
• Generous annual leave and additional time off provisions
• Professional development opportunities and career progression pathways
• Access to global learning programmes and cutting-edge tools
• A collaborative, inclusive and high-energy work environment
• Regular team and company-wide events and recognition