Service Account Manager

Role Overview

Manage a portfolio of client accounts, ensuring high levels of customer satisfaction, and driving revenue growth through upselling and cross-selling strategies.

What You Will Do

Manage client accounts, build and maintain customer relationships, develop and execute strategic account plans, identify upselling and cross-selling opportunities, and collaborate with internal teams.

Why It Might Be a Fit

Requires a strong background in account management, excellent communication skills, and a proven track record of meeting and exceeding sales targets.

Requirements

• Bachelor’s degree in business administration, marketing, or a related field
• Proven experience in account management, sales, or customer service
• Strong communication, negotiation, and interpersonal skills
• Ability to build and maintain strong relationships with clients and internal stakeholders
• Excellent problem-solving and decision-making abilities
• Self-motivated with a strong sense of accountability and ownership
• Proficiency in Microsoft Office suite and CRM software
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively