Account Manager

Role Overview

Account Managers are the first point of contact for potential Pepperstone clients, making a vital impact right from the very first interaction. They convert interested leads into active accounts, assist clients with funding, and expertly guide them as they embark on their trading journey.

What You Will Do

Effectively manage leads, convert leads to traded clients, assist clients with funding, assist clients with their trade related queries, effectively manage relationships with existing clients, and assist your colleagues in a team basis.

Why It Might Be a Fit

Exceptional customer service & sales skills, understanding of financial markets, ability to acquire new knowledge, skills, and abilities quickly, and a desire and passion for continuous learning, improvement, and innovation.

Requirements

• Exceptional customer service & sales skills
• Exceptional written and verbal communication skills
• Understanding of financial markets
• Ability to acquire new knowledge, skills, and abilities quickly
• Proficient numerical ability
• Strong ability to work as part of a team
• Desire and passion for continuous learning, improvement, and innovation

Benefits

• Competitive salary structure including company bonus scheme
• Annual remuneration review
• Employee referral bonuses
• Flexible and hybrid working
• Remote working option
• Ongoing personal development & learning opportunities
• 3 paid volunteering days per year
• Workplace Giving Program
• 10 days of Company paid sick leave annually
• Paid vacation annually
• Employee monthly & quarterly recognition programs
• Frequent events and celebrations
• Pension fund
• Employee Assistance Program & Wellbeing
• Comprehensive medical group insurance