Account Manager

Role Overview

We’re looking for a seasoned, relationship-oriented Account Manager who thrives in the field. This is a remote role with extensive travel. You will own relationships across some of our biggest and most complex accounts in the Property Management vertical.

What You Will Do

You will own and manage a portfolio of major Property Management clients across the U.S., build deep relationships with executives and onsite staff, and become the go-to point of contact for all strategic and day-to-day needs.

Why It Might Be a Fit

This is a pivotal role at Proof, you will help shape how we partner with the largest PM portfolios in the country and ensure we deliver world-class service. You will drive high retention and reduce churn, identify and execute expansion opportunities, and ensure clients are fully educated on our capabilities and new products.

Requirements

• 4–6+ years of Account Management, Customer Success, or field-based client-facing experience
• Proven track record of managing large, complex accounts or multi-site clients
• Ability and willingness to travel extensively – approximately 25%
• Strong communicator with high emotional intelligence
• Deeply customer-focused and comfortable handling escalations
• Ownership mindset- you treat your accounts like your own business

Benefits

• Medical, dental, vision, disability insurance
• 401k
• Flexible time off (paid planned and sick time, and paid holidays)