Head of Portfolio Growth, Evaluation

Role Overview

The Head of Portfolio Growth, Evaluation will lead the growth, commercial performance, and long-term development of QS’s mature evaluation portfolio, including QS Stars and other established commercial evaluation frameworks. The role requires accountability for whether the portfolio achieves its revenue growth, renewal, adoption, and market development ambitions. The successful candidate will lead the product strategy, roadmap, positioning, pricing, and lifecycle decisions that create the conditions for sustainable commercial success.

What You Will Do

The Head of Portfolio Growth, Evaluation will be responsible for implementing real change in the international higher education landscape. Key responsibilities include owning annual and multi-year product revenue growth targets, developing and executing product-level growth plans, maintaining robust product revenue forecasts, and identifying performance gaps. The role also involves analysing performance by product, customer segment, and market to identify opportunities for accelerated growth.

Why It Might Be a Fit

The successful candidate will be responsible for leading and developing the product team, building a culture in which product success is measured through business performance and customer value. The role requires strong product management expertise, including discovery, prioritisation, roadmap management, launch, and lifecycle decision making. The Head of Portfolio Growth, Evaluation will also be responsible for influencing Sales, Marketing, Customer Experience, Operations, and other teams while respecting their distinct accountabilities.

Requirements

• Proven ability to deliver significant revenue growth through the development and management of B2B products or services
• Experience owning product level revenue, renewal, adoption or commercial performance outcomes
• Strong understanding of recurring revenue business models and the drivers of client acquisition, retention, expansion, and customer lifetime value
• Proven ability to develop and execute commercially effective product strategies and growth plans
• Experience making evidence-led decisions about product positioning, proposition, pricing, packaging, and investment
• Comfortable working in a high-paced environment and juggling multiple priorities
• Ability to translate customer and market insight into differentiated products and measurable business outcomes
• Strong product management expertise, including discovery, prioritisation, roadmap management, launch, and lifecycle decision making
• Experience improving renewal or retention performance through cross-functional leadership
• Proven ability to influence Sales, Marketing, Customer Experience, Operations, and other teams while respecting their distinct accountabilities
• Commercial and financial judgement, including forecasting, business case development, and interpretation of product level performance
• Strong people leadership, with the ability to coach product professionals and build a commercially accountable team
• Ability to operate effectively through ambiguity, balance competing priorities, and make clear recommendations
• Excellent communication and stakeholder management skills, including confidence working with senior leaders
• Commitment to customer value, evidence-led decision making, and continuous improvement

Benefits

• Competitive base salary
• Access to an annual bonus scheme (for qualifying roles only)
• 25 days annual leave, plus bank holidays – increasing to 27 days after 5 years’
• Access to a Buy Holiday scheme allowing you to buy up to 5 additional holiday days per year
• Enhanced maternity and paternity leave
• Generous pension through Royal London
• Comprehensive private medical insurance and wellness scheme through Vitality
• Cycle to work scheme
• A vibrant social environment and multicultural and multinational culture
• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
• Support for volunteering and study leave
• Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme

Tagged as: Forecasting