Key Account Manager (Drayage)

Role Overview

As a Key Account Manager (Drayage) at RXO, you’ll serve as the primary point of contact and relationship manager for our most important intermodal and drayage clients, ensuring seamless execution across complex supply chains.

What You Will Do

Serve as an advocate and liaison for RXO’s top intermodal and drayage clients, expand existing customer accounts through strategic relationship development and mode-specific solutions, and manage shipments cradle-to-grave.

Why It Might Be a Fit

You’ll need a strong understanding of intermodal and drayage networks, excellent verbal and written communication skills, and at least 1+ year of professional experience.

Requirements

• Bachelor’s degree or equivalent related work or military experience
• 1+ year of professional experience
• 5+ years of experience in a transportation or logistics environment, preferably with intermodal and drayage exposure
• Strong understanding of port operations, rail networks, and containerized freight movement
• Excellent verbal and written communication skills

Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement