Technical Account Manager, DRAM Business Enablement

Role Overview

Manage customer selection of Samsung for DRAM-based memory solutions. Focus on successful engineering engagement to drive the lead supplier position for design-in and qualification. Interact with internal stakeholders to maintain alignment with customer objectives and foster deeper engagement and relationships.

What You Will Do

Support Datacenter, PC & consumer DRAM products to customers and enable variable DRAM products. Understand customer requirements for DRAM product design-in and work with Samsung HQ in Korea to provide solutions and suggestions. Develop subject matter expertise to provide first-line technical or operational issue resolution.

Why It Might Be a Fit

Leadership skills for driving customer enablement strategies and debug activities. Strong verbal and written communication skills. Fluency in Korean is a plus.

Requirements

• Bachelors in Electrical, Computer Science or related Physical Science with 5+ years of experience
• Masters in Electrical, Computer Science or related Physical Science with 1+ years of Industry Experience
• PhD in Electrical, Computer Science or related Physical Science with 0+ years of Industry Experience
• Familiar with DRAM memory design, Architecture or system architecture
• Background in Signal Integrity/Power Integrity (SI/PI) and timing measurements
• Understanding of semiconductor manufacturing, fab processes and advanced package technology
• Familiar with system level operation including RAS, Memory Controller and memory PHY
• Solid experience with supporting DRAM memory products
• Prior experience in semiconductor technology, or memory field with customer facing responsibilities
• Prior experience as an Applications, Development, Design, or Validation Engineer, or a related technical role
• Customer support experience for DRAM products
• Leadership skills for driving customer enablement strategies and debug activities
• Strong verbal and written communication skill
• Fluency in Korean is a plus

Benefits

• Medical/Dental/Vision/401k
• Charitable giving match
• Paid time off
• Holidays and sick leave
• Stipend for fertility care or adoption
• Medical travel support
• Virtual vet care for your fur babies
• On-demand apps and free confidential therapy sessions
• Onsite Café and gym
• Virtual classes