Sales Operations Manager

Role Overview

The Sales Operations Manager is a critical hire within the Revenue Operations org, sitting at the intersection of sales strategy and operational execution. This is a strategic role that requires an operator’s mindset — someone who can hold a long-term view while executing in the short term, navigate ambiguity without losing momentum, and adapt quickly as the business evolves.

What You Will Do

Own the full sales tech stack end-to-end — administration, adoption, and roadmap. Define utilization and impact metrics for every tool; make rationalization calls and lead implementations in partnership with Revenue Systems. Drive adoption across the sales team through enablement and change reinforcement; adoption is an outcome, not an assumption.

Why It Might Be a Fit

We care about what you can do more than where you’ve done it. However, experience in the following areas will help you hit the ground running in this role: 4–6 years in Sales Operations, Revenue Operations, or a closely related function at a SaaS company. Deep HubSpot & Gong expertise; familiarity with adjacent tools (Sales Nav, ZoomInfo, Clay, or similar) a strong plus.

Requirements

• 4–6 years in Sales Operations, Revenue Operations, or a closely related function at a SaaS company
• Deep HubSpot & Gong expertise; familiarity with adjacent tools (Sales Nav, ZoomInfo, Clay, or similar) a strong plus
• Hands-on experience evaluating or deploying AI tools in a sales context — you know the difference between a demo and a deployed workflow
• Strong analytical skills — comfortable building models, telling a story with data, and connecting operational metrics to revenue outcomes
• Experience owning a tech stack, not just administering tickets within one
• Proven ability to influence Sales leaders without relying on authority
• A track record of driving adoption and landing change with field teams
• Clear, direct communicator who can move between tactical execution and executive conversation without losing altitude

Benefits

• Employee Stock Ownership Plan (ESOP)
• RRSP matching
• Parental leave programs
• Structured mentorship with builders
• Annual professional development budget
• Brand new, top-of-the-line hardware and equipment
• Monthly stipend to help create an effective hybrid or remote work environment
• 100% employer-paid benefits