Sales Operations Coordinator II

Role Overview

The Sales Operations Coordinator II supports the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in systems and communicating with customers. The role involves planning and routing technicians and sales consultants, and representing the company professionally.

What You Will Do

You will communicate with customers, plan and route technicians and sales consultants, and ensure the capacity planner is maintained. You will also assign sales leads and represent the company professionally.

Why It Might Be a Fit

You will be working in a fast-paced environment, and must be able to multi-task, work effectively in a team and independently, and make decisions based on established guidelines and procedures.

Requirements

• High school diploma or equivalent
• Experience working in customer service or other customer-facing environment
• Experience dispatching
• Experience using computers and related systems in an administrative office environment
• Ability to multi-task and work effectively in a fast-paced environment
• Excellent customer-service, communication, and interpersonal skills
• Ability to work effectively in both a team and an independent environment
• Knowledge of local geographical areas

Benefits

• Competitive Pay
• Paid Time Off
• Company Holiday Pay
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Savings Plan
• Life Insurance
• Short-term and Long-term disability insurance
• Legal advice
• Pet insurance
• Health advocacy programs